How does the alarm monitoring work?
Alarm system have a built in dialer that uses your phone line (or VOIP) to communicate with the Central Station. The Central Station (central station) receives the data from your alarm panel and brings the information up to a live operator. She can see the nature of the alarm (burglary, fire, panic, duress…) and the location of the problem (front door, basement motion detector, attic smoke detector…). The Central Station operator can then dispatch police, fire or medical departments to the account.
Alarm monitoring companies do the job of monitoring your security systems for you to provide total protection when you sleep or when you are away. Although there are security systems that stand alone without the need for constant monitoring, monitored systems provide more security and more assurance that the proper authorities reach you in time in case emergencies and other threats occur. Monitoring companies provide just that service, allowing homeowners to sleep better at night knowing that someone is looking after them and their property as they sleep. However, not all alarm monitoring companies are the same. Here are some tips on how to choose the best Fire Watch Guards.
Security company must be listed with the BBB
Although most security companies are legitimate, doing a background check with the BBB can help you narrow your choices down. You can also check customer reviews to see which companies are rated high by customers according to services, response times, and customer support. A BBB check will also help you find out if the company has any complaints lodged against it.
Ask about response times
This is one thing every homeowner should ask the alarm monitoring company. Response time is the time that runs between the call placed by the monitoring company and the time police and other personnel arrive. How efficiently a security company processes alarm signals from its clients plays a huge part in how long the response time is.
Ask about add-on services
Ask about the services that the company is throwing in for free. Most companies offer freebies such as free carbon monoxide and fire detection services for a year. Working with a company that offers a wide range of services is also a good idea. For example, AlarmRelay offers cellular and internet monitoring on top of regular services such as monitored opening and closing and email notifications.
These are just a few things to consider when choosing an alarm monitoring company. Do your research, know what services you need, and what questions to ask. Alarm monitoring is a very affordable service but it increases the protection around your family and property by 100%. Make sure to choose the best alarm monitoring company that can give you and your family the safety you deserve.